Todd’s prefers to collect rugs for cleaning at its rug cleaning facility. After cleaning, the rug is delivered and laid back out in your home. Share the approximate size and the room where it is located when arranging a visit. Mention furniture resting on the rug so access can be discussed in advance.
The business works with synthetic rugs as well as fine oriental wool and silk rugs. Some rugs may be suitable for cleaning at home, depending on the circumstances. Todd’s strongly recommends facility cleaning for fine wool and silk rugs. Discuss the options for your rug rather than assuming every rug follows the same process.
Point out spills and the parts of the rug that concern you most. Ask what the agreed service includes and how pickup and return will be arranged. Keep the contact details available if you need to discuss access on the day. Review the written price before cleaning proceeds.