Terms of Service
Last updated: October 24, 2026
Website Use
You may use our website to learn about Todd's Carpet and Tile Cleaning and contact us about cleaning and carpet-care services. Please do not interfere with the website or use it for unlawful purposes.
Inquiries and Estimates
Contacting us does not by itself book a service or create a service agreement. We confirm the cleaning scope, price and scheduling directly with you. We offer free in-home written estimates, and phone estimates are subject to verification during inspection.
Cleaning Expectations
We discuss the condition of your surfaces and what to expect before work begins. Some stains cannot be removed, and drying times vary with carpet and conditions. We explain additional charges for repairs, extensive stain treatment or other requested services before doing that work.
Website Content
Our descriptions and photos help you learn about our services. Customer comments reflect individual experiences. Please ask us before reproducing our website text, logo or photos.
Website Availability
We work to keep our website useful and accurate, but we cannot guarantee uninterrupted access or that every page will always be free of errors.
Limitation of Liability
To the extent permitted by law, we are not responsible for indirect, incidental or consequential loss arising from use of this website. These website terms do not remove rights that applicable law gives you.
Contact
For questions about these terms, call us at 775-253-5938 or email toddthecleaner@yahoo.com.
Privacy Policy
Last updated: October 29, 2026
Information You Share
When you contact us or submit our inquiry form, you choose what information to share. This may include your name, phone number, email address and details about your cleaning needs. Submitted inquiries are sent securely to our business notification service so we can respond.
How We Use Information
We use information you share directly with us to answer cleaning inquiries, discuss estimates, arrange services and provide customer support.
Calls and Text Messages
You may call or text 775-253-5938 about cleaning services. If you give us your number for an inquiry, we may call or text you about that inquiry. Reply STOP to opt out of text messages. Message and data rates may apply.
Website Technology
Our website serves its images, fonts and other page assets locally. We do not use advertising trackers, analytics scripts, embedded maps, chat widgets or marketing cookies on this website.
Information Handling
Our website uses Cloudflare to process inquiries and GoHighLevel to notify our business by text message. These services process the contact details and message you submit. To prevent duplicate notifications, we keep a random inquiry reference and a one-way fingerprint of the submitted details. Our application logs do not include your contact details or message. Please share only information needed for your inquiry and avoid sending sensitive information.
Your Choices
You can contact us to ask about information you have shared with us or request a correction.
Contact
For privacy questions, call us at 775-253-5938 or email toddthecleaner@yahoo.com.